Privacy Policy

Overview

This policy explains what personal information MEND SOLUTION collects through this website, why we collect it, and what you can do about it. We collect as little as we can and we do not sell personal information to anyone.

Information we collect

We collect information in two ways.

Information you give us

When you submit the contact form or email us, we receive what you send: typically your name, email address, company, the type of project, an indicative budget, and your message.

Information collected automatically

Our hosting provider records standard server logs, which may include IP address, browser type and the pages requested. This site does not run advertising trackers or third-party analytics profiling.

How we use it

• To reply to your enquiry and discuss a possible project
• To provide services under an agreement with you
• To keep the site secure and working correctly
• To meet our legal and accounting obligations

We do not use your information for automated decision-making or profiling.

Legal basis

Where data protection law requires a legal basis, we rely on your consent when you contact us, on the performance of a contract when we are working together, and on our legitimate interest in operating and securing this website.

Sharing

We share personal information only with service providers who help us operate — such as our hosting provider, email provider and, where used, a form handling service. They may only process information on our instructions.

We may also disclose information where we are legally required to do so. We do not sell or rent personal information.

Retention

We keep enquiry correspondence for as long as it is useful to the relationship, and project records for as long as required for legal and accounting purposes. You can ask us to delete correspondence at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our use of your personal information, and to request a copy in a portable format. To exercise any of these, contact us using the details below.

You also have the right to complain to your local data protection authority.

Cookies and storage

This site does not use advertising or tracking cookies. It stores two things in your browser, both purely functional and neither sent to us:

• Your light or dark theme preference, so the site looks the same next visit
• A flag noting that the introduction animation has already played this session

Clearing your browser storage removes both.

Security

The site is served over HTTPS and we take reasonable technical and organisational measures to protect information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes

If we change this policy we will update the date at the top of this page. Significant changes will be highlighted on the site.

Contact

For any question about this policy or your personal information, email hello@mendsolution.in.